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Old 11-18-2018   #111
Foxwolf
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Default Re: Server Upgrade - Report Issues

Never mind, looks like the sound bar issue is Firefox related. Let me get that fixed.

As for the audition file size limit, the server upgrade reset it to 2MB. I upped it to 3MB.
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Old 12-12-2018   #112
Synaes
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Angry Re: Server Upgrade - Report Issues

I'm unable to upload auditions for a casting call. It says my mp3 is not valid mp3. I've tried to submit on two separate occasions and I am getting the same error message regardless of what I do.

And before anyone asks, yes, the files are mp3.
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Old 04-12-2019   #113
rouraflute3
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Angry Re: Server Upgrade - Report Issues

application/octet-stream Has anyone found the solution I don't see any solutions for running into the problem of not being able to submit an mp3... I have converted mu audio in multiple types then to mp3s but its not working...
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Old 2 Weeks Ago   #114
Luke26
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Default Re: Server Upgrade - Report Issues

Not sure if this thread is supposed to be used as a general issue reporting thread now but for the past few days the site has been very slow to load every page for me. I had waited a few days to report the issue to see if it would resolve itself but it hasn't.
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Old 2 Weeks Ago   #115
Rcaffey1
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Exclamation Re: Server Upgrade - Report Issues

Quote:
Originally Posted by Luke26 View Post
Not sure if this thread is supposed to be used as a general issue reporting thread now but for the past few days the site has been very slow to load every page for me. I had waited a few days to report the issue to see if it would resolve itself but it hasn't.
Now that you mention it, loading audio today has been really slow. When I'm trying to listen to the audition lines, it takes about 1-2 minutes to load the file and start the player. It may just be my page, considering I have about 100 auditions for 34 characters, but I don't know why it would only be mine.
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Old 2 Weeks Ago   #116
NCZ
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Default Re: Server Upgrade - Report Issues

It's been a known issue. In touch with Fox about it...
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Old 2 Weeks Ago   #117
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Default Re: Server Upgrade - Report Issues

The issue was with hosting/the server. Knock on wood but as of today, speed has been better for me and other team members. Is it better for everyone?
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Old 2 Weeks Ago   #118
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Default Re: Server Upgrade - Report Issues

Quote:
Originally Posted by NCZ View Post
The issue was with hosting/the server. Knock on wood but as of today, speed has been better for me and other team members. Is it better for everyone?
Yes
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Old 2 Weeks Ago   #119
Zteigen
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Default Re: Server Upgrade - Report Issues

ANyone having trouble uploading MP3 tracks? everytime says its formatted wrong when it clearly isnt
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Old 2 Weeks Ago   #120
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Default Re: Server Upgrade - Report Issues

did you ever figure out what the issue is? Ive been spending hours trying to solve this
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